We gladly accept returns within 2 days of the purchase date.

The following items are not eligible for return: [List specific items or categories that cannot be returned, e.g., personalized items, digital downloads, etc.].

To initiate a return, please contact our customer service team at [Provide contact email or phone number] to obtain a Return Merchandise Authorization (RMA) number. Clearly write the RMA number on the outside of the package. Ship the item(s) back to us in their original packaging, unused, and in the same condition as received.

Customers are responsible for return shipping costs, unless the return is due to an error on our part or a defective item.

Once we receive your returned item(s), we will inspect them and notify you of the status of your refund. If the return is approved, a refund will be processed to your original method of payment within [X] business days.

A restocking fee of [X]% may be applied to returns that do not meet the eligibility criteria or are returned without an RMA number.

We do not currently offer exchanges. If you need a different item, please place a new order and return the original item for a refund.

If you receive a damaged or defective item, please contact us within 4 days of receiving your order. We will work with you to arrange a replacement or refund.

Order cancellations are accepted within 3 hours of placing your order. Please contact us promptly if you wish to cancel your order.

If you have any questions or concerns about our return and refund policy, please contact us at [Provide contact email or phone number].